Creating solutions through technology, communication, and service excellence.
I am a designer with a passion for learning and empathetic problem solving. UX design allows me to draw on the entirety of my skillset, combining keen observation and a thoughtful approach with organization, personability, and an inquisitive nature. I bring a unique perspective to any challenge. A successful career as a director, supervisor, consultant, designer, and carpenter within a prestigious National Historic Landmark and independently owned small businesses has made me well-rounded and versatile.
Collaborative leader
Empathetic
Patient Communicator
Thoughtful and Thorough
Adaptable
Unflappable
Certifications
Education
Google UX Design Certification 2022
Coursera
Preservation Carpentry
The North Bennet Street School
Forrester CX Foundations 2020
Boston, MA
Forrester
A.A.
Service Culture Excellence 2018
The Ritz-Carlton
Santa Rosa Junior College
Santa Rosa, CA
Software
Figma | Adobe XD | Photoshop | Webflow
Work experience
Director of Cemetery Services
Mount Auburn Cemetery | 2018 - present
Cambridge, MA
Directly managed complex business operations with an emphasis on intradepartmental collaboration, empathetic thinking, and creative problem solving.
Director of Preservation | Safety Director
Mount Auburn Cemetery | 10 years
Cambridge, MA
Managed care of historically significant sculpture and structures while designing sympathetic solutions within industry best practices.